What is an LMS in BPOs?

An LMS (Learning Management System) is a software platform used in the business process outsourcing (BPO) sector to track and manage training courses or programs. Monitoring staff development and involvement with the curriculum is beneficial. It can also be used to deliver remote learning solutions, report training outcomes, and easily design courses. LMS in BPOs is essential to businesses because it makes sure staff members keep up with the rapidly evolving technological trends in the market while also advancing their technical expertise. By giving new hires access to all the tools and information they need, an efficient LMS facilitates the onboarding process.

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