Those authomazing chats are geting power day by day in every websites, some of them are great some not that much…
Automate FAQS questions into your company website is a great idea, let me tell you why. The chatbots are creating new communications ways between companies and the customer, with it you can get basic information and help the user to response simple questions in the time that your representatives or sales are out. Think about it, a chatbot can be the answer for your company to answer at once without thinking about having people in front of the screen 24/7.
Related to this topic I saw a video which is a quick explanation and example of the topic, artificial Intelligence tools in LMS. This short video is a quick look of what the automating chat can do in your company, courses or store, there you see that is easy to use and also useful in complex environments as the Learning platforms, where you can see a lot of integrations and programming languages
Finally, as an advice, the tech help is the key to get your company (small or big) into the worldwide environment, providing a big capability and as much as for your customers and users as well for your market. As a footnote, I recommend you to read this blog, LMS AI Chatbot, artificial intelligence could be the key for the brand new possibilities in your market facing the nowadays challenges.