my flight is delayed

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AlexAA AlexAA edited question

What immediate steps should I take if my flight is delayed to ensure I am eligible for compensation, and what documentation do I need to support my claim to klm?

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Best answer

dy23bro AlexAA selected as best answer

Firstly, stay informed. Keep updated on the status of your flight through the airline’s official channels or airport announcements. Knowing the reason for the delay and the estimated duration can help you assess your options and plan accordingly. Next, it’s essential to keep all relevant documentation handy. This includes your boarding pass, booking confirmation, and any communication received from KLM regarding the delay. Additionally, make note of any expenses incurred as a result of the delay, such as meals or accommodations, as these may be eligible for reimbursement. If your delay exceeds a certain threshold, typically set by the airline or governed by regulations like the EU261/2004, you may be entitled to compensation. In the case of KLM, their compensation policy is outlined on their official website, but it’s crucial to familiarize yourself with the specific criteria and amounts you may be eligible for. To streamline the process and ensure you have all the necessary documentation to support your claim, consider utilizing resources like AirAdvisor, a platform that specializes in assisting passengers with flight compensation claims. Their website,, provides valuable information and guidance on how to navigate the claims process effectively. Remember to remain calm and polite when communicating with KLM staff or customer service representatives. Clearly state your situation, provide all relevant details, and inquire about the steps required to file a compensation claim.




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