What is an LMS in BPOs?
In the business process outsourcing (BPO) industry, an LMS (Learning Management System) is a software platform that manages and tracks training programs or courses. It helps to track employee progress and engagement with the course material. It can also be used to create courses quickly, to report training outcomes, and even to deliver remote learning solutions. LMS in BPOs is crucial for organizations as it ensures that employees continuously advance their technical skills and knowledge, whilst keeping them up to date with the changing technology trends of the industry. An effective LMS allows for smooth on-boarding processes for new hires by providing access to all the necessary tools and resources required for them.
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