Questions to be asked to LMS Vendors
1. How is the User Experience (UX)?
The objective of the queries that came before it was primarily on comprehending the UX and how customers will interact with the LMS; however, your final question needs to be about pricing. You want to know how the LMS vendor is doing, not simply a hard number.
2. How easily is the design customizable?
The design, or the “look and feel,” of the LMS query is frequently disregarded. When someone does bring it up, the query and response frequently don’t go far enough, instead concentrating on a few high-level design features that hardly alter the appearance of the academy, such as adding a logo or changing hex code. Inquire the LMS vendor directly about the extent of personalization available, don’t just nod your head at the question.
3. Is it simple to find the content?
This relates to the first UX-related query, but it merits a bit more focus. Because if people can’t locate your information or grasp its intended value, your educational initiative is doomed from the start. So, when you sit down with the LMS Software vendor, whether in person or on a screen, ensure they explain the various ways that customers, employees, freelance workers, and employees can locate pertinent information and navigate it toward a predetermined purpose.
4. Is it possible to keep content unrestricted?
If you have high expectations for your organization, it is worthwhile to pose this intriguing question, which might surprise an LMS vendor. The HubSpot Academy is the best illustration of this and a MAJOR factor in the expansion of both the academy and the business. A certain level of maturity, subject matter authority, and brand equity are typically necessary for this kind of material confined. Still, if you’ve set an ambitious goal for your academy, this is a great question.
5. What is the pricing structure (pricing model)?
The objective of the queries that came before it was primarily on comprehending the UI and how customers would interact with the LMS; nevertheless, your last question needs to be about pricing. And you want to know how the vendor; not just a hard number.