The fast-changing economy and the pace of technological change demands workers continue to grow. Even if you hire highly educated professionals, your industry will keep changing and require constant adaption as per the new trend in the market. Therefore, you need your employees to be updated and grasp the change when you aim at scaling your organization.
Upskilling is the panacea through which you and your employees can evolve the skills to keep up with change. Instead of hiring new employees and investing additional resources into recruitment, grooming employees on your own can help to boost productivity. But why is it vital to upskill your employees? And how can you apply it? Read on to find the answers to these questions and learn ways to upskill your employees.
Why is upskilling important?
When you go through the job market, the best you have in your wallet is skills. Money may not open many doors, but your talent and ability are valuable assets that may lead to success. So, it’s vital to expand your skillset. According to the survey conducted by PWC in 11 countries with 22 000 adults, 53% of employees believe that automation will notably change or make their job outmoded in the next ten years.
Whereas 61% of the employees were optimistic about the impact technology will have on their work, 77% said they are ready to learn new skills to ensure a bright career in the future. So, upskilling can increase one’s value, whether you are looking to switch career paths or new to the workforce or want to update your current role or boost your business. So, let’s dig deep and explore the benefits of upskilling.
Benefits of Upskilling Your Workforce
Employees don’t want to work at a company that doesn’t invest enough in career development. Employees want to learn and need their organization’s support. They want companies to encourage active learning. Upskilling your employees will prevent redundant skills and help improve employee retention.
Employees with training and development opportunities are happier and have higher workplace morale. With these learning opportunities, employees feel more comfortable in their working environment and have a more positive outlook on their future within the organization. Upskilling your workforce enables them to stay focused on their career path. Moreover, reskilling can help an employee to stay motivated and productive. This will have a positive impact on business growth.
Increases customer satisfaction
It is observed that happy employees lead to satisfied customers when employees are more comfortable with the organization and believe that they perform in a better way. Upskilling keeps your workforce updated on market and industry trends, enabling them to provide the best recommendations and top-notch insights to prospects and customers. The client is happier with a more proactive team, and when customers are satisfied with your work, they become more comfortable. This helps to develop a more substantial business relationship.
To make businesses reach new heights, you need new talent to add to your upskilled and experienced workforce. When your client is happy with your service, that means they are more likely to recommend your organization to their business network, friends, colleagues, and more. While upskilling and reskilling can help your employees acquire or learn a new skill set.
How to upskill?
Upskilling is vital for your organization, and also you can gain many business benefits. But how can you apply it? Let’s explore some techniques to upskill employees.
Identify missing skills and analyze current skills
An organization should run strategic workforce simulations to identify talent gaps. Then, companies should prioritize their requirements and focus on upskilling employees and identify whose role will require those skills in the future. Identifying priority areas and skills helps an organization reach its goals and mission. For example, suppose you want your employees to improve in product marketing; in that case, you should analyze the lack of skills among employees and provide them training relevant to marketing to improve sales.
Select the suitable platform/courses for employees
After analyzing and identifying skills, ensure you opt for appropriate training platforms or courses while providing training to employees. Several corporate training platforms ensure employee upskilling, retention, and satisfaction. Choosing the proper software will help boost productivity. Recommended platform like Paradiso provides all-in-one training experience, training management, knowledge management, course creation services, learning management, and learning experience platform.
Develop a learning culture
Training and development programs become successful if the company develops a learning culture. Most companies encourage employees to adopt continuous business growth and learn on the job. Provide employees flexible timing or by reducing the workload. You can also provide accessible training with their suitable platform to learn anytime and anywhere. Managers should act as training coaches who will create an engaging learning culture.
Upskilling not only makes you better at your job but also helps to improve your personal development. If you are a continuous learner, you will be better at life. It keeps you updated and relevant in a fast-changing digital world. A robust platform like Paradiso is the best corporate upskilling platform that enables businesses of all sizes to effectively train employees by offering better flexibility, incredible features, valuable integration, and an easy-to-use interface.