SALESFORCE CRM FOR TRAINING PROVIDERS
Salesforce has moved beyond the boardroom, to the classroom
Get a single unified view of all the constituents of your training company at one place in Salesforce. You get to keep a track of every interaction of yours with prospects, students, alumni, donors, and affiliates. No matter the device (desktop or mobile) your customers are using. You would never lose any of your interaction ever again.
Use of Salesforce helps in streamlining the communication of students, alumni and parents with their institutions effortlessly. When Salesforce gets implemented, it connects every touch point by placing the student at the center of everything. This eventually helps in driving breakthrough performance across the student lifecycle.
Is your training company facing a growing pressure of recruiting the right students, given the limited time and resources available? We reckon, automation is the solution, which will be brought about if Salesforce is implemented. Reason, need for extra recruiters gets reduced and the productivity of the current staff gets enhanced.
Salesforce would help you support your constituents holistically. If you are getting your students/trainers flown down for training, you can arrange for their travel, stay and other logistics. You can even book their calendar according to your training schedule. For students, Salesforce would help in gaining a 360-degree view of students, and then help them improve.
Salesforce helps you in building enduring alumni relationships. This is done by sending out timely information to the alumni about newer courses, asking for referrals, or informing them about get-togethers and reunions. All this helps in optimizing the lifetime value of alumni, because student engagement shouldn’t end at the end of the course.
Send out customized information to your students and help them grow by delivering them exactly what they need. You can also cross-sell or upsell other courses in relation to the course they were enrolled in. This will help you in crafting the ultimate 1:1 student experience.
Deployment options to suit your business: on-premise, cloud-based and partner hosted.
Connects marketing and sales department to give them all the tools for increasing course bookings.
Future-proof solution with integration with other Salesforce related products
Real-time visibility and powerful reporting to gain quick business insights
Automation of administration tasks to maximise staff resources, reduce admin time and remove human error
Maintain a clear brand message through all your literature and correspondence – all of which is tracked and reportable
Fully customisable allowing bespoke development and system integration with existing solutions
Mobile and offline access with apps available for iOS, Android Phone to work out of the office