How to Provide Product Knowledge Training for Your Employees
Providing product knowledge online training to the sales and service staff is one roadblock that many managers face. You can use offline as well as online product training. Obviously, online training will be more convenient as you can copy the manual and other information online and give access to every employee who needs it. Every employee can learn online and can take a self-assessment to check their own competence. Also, managers can track every individual’s progress.
Gamification is one of the best ways to educate your team in online product training. It is a highly effective method to engage your employees and helps retain information better when it comes to learning. For example, many organizations created an online business simulation game to help sales staff understand its strategic objectives and grow its revenue.
Videos are another effective way to train your staff. They are engaging and can easily hold viewers’ attention. You can create animated videos for more engagement, or you can record them on your own with just your computer or by using PowerPoint.
Furthermore, you can schedule online meetings to help your staff master product knowledge. By hosting a virtual classroom or webinar, you allow remote participants to connect, chat, and share files. Many platforms provide video communications solutions with lots of features like; call recording, sharing screens and files, online chats, and reactions.
Join the Most Active L&D Community
We have created a space for community chats about Learning and Development Jump in and collaborate!
Product training is a king. You can take your business to the next level with training program if planned and organized correctly. No doubt, it makes your sales team more confident and effective in their tasks, leading to happy customers. One of the best online training providers is Paradiso Solutions, the global provider of registered certification programs. Paradiso helps your employees with training scoping, content development and delivery, certification exam and processing, training promotion and marketing, and much more.
So, why not take your first step towards product training now?