Many companies that still haven’t acquire the Salesforce Lightning eCommerce LMS integration face daily situations in which their resources are limited and the productivity is affected. These resources can arise from technical or human needs. Every company wants a greater productivity and that it increases with the passing of time. For this, it must have highly trained personnel and an excellent infrastructure for the elaboration of the processes.
One of these processes is customer treatment, which is often lost among all the tasks that a sale entails. But this treatment goes far beyond the sale. For that, there are CRM platforms like Salesforce lightning, an excellent client management tool, that helps to increase not only the sales in your company but the quality of the relationships with your customers.
In this order of ideas arise a necessity that companies or educational institutions usually face: having a system that allows them to monitor their employees/students and their clients (CRM), and also where they can manage their training programs.