A well-designed customer training program should include an on-the-job training component, which enables employees to gain hands-on experience in handling real-world customer issues and conflicts. This exposure provides them with an understanding of how employees interact with customers, respond to their inquiries, and resolve issues.
![](/wp-content/uploads/2022/04/new-exit-popup-form-top-hold-on-img.png)
We have
something for you!
Are you still figuring out which LMS is the best? Grab the chance to explore the LMS Buyer's Guide and get started.