2.COURSE COMPLIANCE AUDIT REPORT :
The CRM system also provides the support during the compliance audit of the LMS. The CRM system, namely Salesforce in our context, would store all the relevant client, customer and partner information which then can eventually get pulled into the LMS at the time of its audit. Also, the flexible reporting structure helps the auditors in extracting a more detailed analysis of the LMS, through the custom reports and analytics dashboard.
3.ENABLE E-COMMERCE OPTIONS FOR COURSE TRAINING:
Salesforce LMS integration is helpful for all the organizations who want to sell their training services to their customers. Selling course material online via the e-commerce gateway is becoming the most preferred way for educational institutes to crack a deal for online training.
4.STREAMLINING OF TRAINING:
With the Salesforce LMS integration happening at the decree of the sales personnel level, the merger would bring in excellent streamlining of the customer, partner and employee training. This is useful especially when product certification training is the need of the hour. In addition, it also shows how far the contacts/users have completed the training and what additional courses need to be allotted to them. At the same time, it helps in eliminating the manual work and the eventual errors that occur while syncing, importing and maintaining the data between the two platforms i.e., the Salesforce LMS.