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Are you still figuring out which LMS is the best? Grab the chance to explore the LMS Buyer's Guide and get started.
Are you still figuring out which LMS is the best? Grab the chance to explore the LMS Buyer's Guide and get started.
Does your LMS (Learning Management System) needs a CRM (Customer Relationship Management) integration? This will be one of the main topics of my presentation at the upcoming Ecosystem 2014 Learning Infrastructure and Strategies conference at the Learning Solutions 2014 Expo in Orlando.
I will be speaking about the benefits of integrating your LMS and specific considerations when integrating a Learning Management System (LMS) with a CRM, for example with Salesforce CRM.
Sales training managers, customer support managers, and partner managers will benefit greatly by learning how to make training more relevant and easily accessible to their audience. This session will explore ways that sales training managers can solve the problem of quantitative measurement of the impact of training on sales performance.
Participants will examine the use cases of CRM and LMS integration and the benefits of training for sales, customers, and partners. You will see demonstrations of the various triggers within a CRM and a few examples of how these can be used to deliver relevant content based on the needs of learners. You will hear about the different kinds of reports that can be built by combining LMS data, such as course enrollment and scores, with CRM data, such as account name, geography, account type, etc. You will see ways of implementing single sign-on (SSO) between a CRM and an LMS.
I am really looking forward to share my expertise in the topic at the Learning Solutions CRM LMS and I hope to help you clarify doubts. Find me at Block 10 at the Ecosystem 2014 next Wednesday, March 19, 2014 from 1:00 PM to 2:00 PM. For more information visit the session list clicking here. Don’t forget to visit Paradiso Solutions’ blog or download our webinar on the topic here.