Our Competency assessment course library will help your organisation to innovate and optimise using problem-solving methods and materials aiming to improving performance. Get the best of your resources and expertise. Following this set of competency assessment courses, you’ll be able to identify deficiencies and possible problems easily.

 

idea-icon Competency management e-learning course focused on talent planning and acquisition for managers.

 

idea-icon Competency development resources oriented to improve performance and develop strategies to engage the employees to comply with the company’s strategic plans.

 

idea-icon Competency toolkit advanced courses to review and evaluate the members of your organisation and how to address any gaps if there are.

 

idea-icon Competency toolkit and assessment learning plan includes charts, interview questions and hiring tips according to the competencies that your company needs.

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Available Courses For Competency Toolkits Organizational Training

Get to Know Others - New hires learn what their peers wished they had known when they first started their job

Teamwork - Increase your willingness to share your knowledge and expertise with others

Providing Challenging Work - Identify the actions you can take to increase the level of challenge in your own work

Giving Feedback - Improve the quality of the feedback you give your employees

Giving Feedback - Receive feedback from your team on how you're doing as a manager

Giving Feedback - Employees receive feedback on their job performance

Giving Feedback - Identify the areas you need feedback on to deliver great results

Giving Feedback - Ask your boss for feedback on your performance

Performance Management - Employee get clear on their work priorities for the next 30 days

Performance Management - Employees gain a clear understanding of what they must deliver in the next three months

Performance Management - Improve the feedback employees receive on their performance

Performance Management - Work with your boss to create accountabilities for how you are responsible to achieve business results

Performance Management - Provide recognition to your employees each and everyday

Career Development - Learn how to brand and promote what you love to do

Career Development - Build relationships with colleagues to learn about their role, skills, and expertise

Career Development - Identify potential career opportunities

Career Development - Explore the jobs and opportunities within the company

Career Development - Identify your current skills and capabilities and determine what gaps exist

Communication - Evaluate how well you listen to others' ideas and opinions

Communication - Use the three communication elements to strengthen your ability to deliver clear and concise messages

Communication - Team members let you know when you perform selected communication actions

Communication - Monitor and improve your nonverbal communication actions

Managing Conflict - Use a mediation process to help groups resolve existing conflict

Managing Conflict - Identify someone who is good at conflict management who you can learn from

Organization Vision & Strategy - Talk with your boss regarding how your actions and behaviors support the company mission and values

Problem Solving & Decision Making - Analyze essential information and the pros and cons of key decisions

Problem Solving & Decision Making - Identify all possible outcomes before implementing a decision

Providing Resources - Identify the resources you need to be successful in your role

Providing Challenging Work - Create the right level of work autonomy for your team

Recognition - Find others within the organization who can give praise and recognition to your team

Managing Conflict - Create a conflict management agenda item to create a conflict management culture

Work/Life Balance - Determine if the workload is right for your employees and for the company

Get to Know Others - New hires learn what they can expect from their new manager

Get to Know Others - Team members introduce themselves to the new hire

Work/Life Balance - Check your personal expectations regarding your workload and job requirements

Build a Network - Find out who can provide the information you need to be successful in your job

Understand the Role - Determine how you make a positive impact on the team and within the company

Work/Life Balance - Meet with your boss to discuss your work/life balance needs

Work/Life Balance - Understand what work/life balance looks like for each person

and what they must achieve in the first few weeks on the job

Get Feedback - New hires receive feedback on what they've done so far and learn what they must do in the future

Get Feedback - New hires receive a review of their performance since starting their new job

Develop Skills and Capabilities - Know what skills and knowledge the new hire must build to be successful in the new role

Investigating Options - Reconcile a situation with little to no career opportunities

Building for the Future - Create a skill development plan

Building for the Future - Brand yourself to others

Building for the Future - Identify skill development opportunities for your employee

Communication - Evaluate how well you listen to others' ideas and opinions

Communication - Use three communication elements to strengthen your ability to deliver clear and concise messages

Customer Focus - Understand the changing needs of your customers and work to anticipate and meet those needs

Decision Making - Involve the right people and gather the right information to make great decisions

Delegating - Establish clear agreements regarding what will be done when delegating to employees

Developing Others - Top two actions your employees can do to improve their capabilities and contribute to organization

Customer Focus - Balance the conflicting priorities of different customers

Leadership - Evaluate how fair you are with others

Delegating - Increase buy-in for your requests when delegating to others

Leadership - Create a concise branding statement to connect others to the organization's vision

Negotiating - Use objective criteria to evaluate proposed agreements

Leading Meetings - Learn how to stay focused in meetings

Organizational Effectiveness - Share with others what idea or course of action you think is best

Negotiating - Strengthen your ability to advocate for interests rather than positions

Performance Measurement - Identify the performance measures you will use to determine project performance

Performance Measurement - Determine how quick and informative project information will be delivered from the team

Perspective - Encourage the capturing and sharing of best practices and lessons learned

Problem Solving - Learn how to recognize when team members need help managing conflict

Project Planning - Ensure your project plan has the key components required for success

Project Planning - Identify the individuals who must be informed and updated on the project plan

Risk Management - Identify potential risks for any project

Negotiating - Avoid getting personal by keeping the focus on issues, not individuals

Teambuilding - Encourage project teams and work teams to rely on each other's skills, knowledge, and abilities

Risk Management - Understand past problems and plan for their potential impact on the project

Teambuilding - Discuss how the team's goals and core work is directly connected to the company's strategy

Teamwork - Create a team meeting agenda item to reinforce great teamwork

Providing Resources - Define the strategic priorities for the department and align the required resources

Organization Vision & Strategy - Determine how you will talk about, promote and share the organization's vision with others

Communication - Actively seek the thoughts and opinions of others

Customer Service & Customer Focus - Strengthen your understanding of your customers' needs and what you can do to meet them

Customer Service & Customer Focus - Understand the changing needs of your customers and work to anticipate and meet those needs

Customer Service & Customer Focus - Balance the conflicting priorities of different customers

Customer Service & Customer Focus - Positively handle queries or complaints from your customers

Customer Service & Customer Focus - Keep your customers informed of key information, progress and status updates

Developing Talent - Identify the top actions you can do to strengthen your skills, capabilities, and overall performance

Developing Talent - Identify actions you can take to support each person's development

Developing Talent - Determine if you display an attitude to learn

Developing Talent - Create a personal skill development plan

Developing Talent - Identify skill development opportunities for yourself and/or your employees

Diversity - Evaluate how well you listen to others' ideas and opinions

Diversity - Actively seek the thoughts and opinions of others in key situations

Diversity - Share with your team how people react to you when you speak freely with others

Diversity - Evaluate how well you work with individuals with different perspectives and expertise

Diversity - Get clear on the various experiences, backgrounds, skills and perspectives of your team

Engagement - Connect the work employees do to the organization and to future opportunities

Engagement - Identify one action that if done more will increase your personal success

Engagement - Outline the actions that will increase your personal engagement and performance

Engagement - Determine how an employee's top talents are used in his or her job

Managing Conflict - Use a mediation process to help groups resolve existing conflict

Organization Vision & Strategy - Select the actions you will take to lead the organization's vision and strategy

Providing Challenging Work - Talk to your boss about the right level of challenge for you

Problem Solving & Decision Making - Determine what is required to ensure issues are solved in the right way at the right time

Providing Resources - Consider the customers' needs when allocating resources

Providing Resources - Evaluate how well you manage the team or department resources

Recognition - Create the right balance between public and private recognition

Engagement - Create the connection between company objectives and employees' core work

Recognition - Recognize your boss for his or her contribution to the team's achievements and your individual success

Teamwork - Determine your work priorities as a leader and as an individual contributor

Get to Know Others - Managers learn what is most important to create a great work situation for each new employee

Get to Know Others - Team members discuss the team's overall purpose and deliverables with the new hire

Understand and Align Goals and Expectations - Get clear on your work priorities for the next six months

Build a Network - New hires get to know their co-workers roles, skills and expertise

Understand the Role - New hires learn from co-workers why it’s great to work for the team and the company

Understand and Align Goals and Expectations - New hires get clear on the work and challenges that lie ahead

Understand and Align Goals and Expectations - New employees are reconnected to the work they must do and achieve

Get Feedback - Review your current level of performance and determine what you should do going forward

Investigating Options - Identify potential career opportunities

Investigating Options - Identify your current skills and capabilities and determine what gaps exist

Investigating Options - Employees learn about the company career system

Building for the Future - Create a solid career plan

Building for the Future - Create a career plan with your employee

Communication - Create communication reminders for the most frequent audiences you interact with

Customer Focus - Keep your customers informed of key information, progress and status updates

Decision Making - Evaluate the effectiveness of your decision making capabilities

Delegating - Determine what you can delegate to others to be more effective in your role

Decision Making - Identify all possible outcomes before implementing a decision

Customer Focus - Know what your customers' needs and what you can do to meet these needs

Developing Others - Connect every employee's individual goals to the organization's vision and strategy

Developing Others - Recognize employees who seek out ways to improve the way things get done

Leading Meetings - Become a significant and contributing meeting member

Leading Meetings - Prepare thoroughly for any meeting

Leading Meetings - Conduct effective and efficient meetings

Organizational Effectiveness - Take action to provide the resources employees need for success

Negotiating - Stay open to various and creative solutions

Organizational Effectiveness - Evaluate how well you manage the team or department resources

Performance Measurement - Discuss with the team why problems and difficult information must be shared right away

Perspective - Select the actions you will take to lead the organization's visionand strategy

Organizational Effectiveness - Build relationships with colleagues to learn about their role, skills and expertise

Decision Making - Identify all possible outcomes before implementing a decision

Problem Solving - Identify a number of potential solutions for the same problem

Project Planning -Determine the tools and resources you will use to effectively plan your project

Problem Solving - Determine what is required to ensure issues are solved in the right way at the right time

Risk Management - Consider both the impact and likelihood project risks will materialize

Teambuilding - Create behavior norms and expectations for working together as a team

Risk Management - Minimize the consequences of adverse situations on the project

Teambuilding - Create a team culture that capitalizes on team member strengths

Innovation - Increase the level of innovative actions of your employees

Innovation - Encourage the capturing and sharing of best practices and lessons learned

Innovation - Demonstrate good judgment for how creative ideas and suggestions will work

Innovation - Seek out new or cutting edge programs or processes that positively impact the organization's strategy

Innovation - Identify the time you are most creative and innovative

Inspiring Others - Inform and inspire your employees regarding the team's vision

Inspiring Others - Show employees how they support the organization's goals and strategy

Inspiring Others - Identify what excites you the most about the company and its future

Inspiring Others - Evaluate how inspiring your words and actions are to others

Inspiring Others - Share with your employees the great things they do and how they make a difference

Integrity & Trust - Perform an integrity review on your actions and behaviors

Integrity & Trust - Talk with your boss regarding how your actions and behaviors support the company mission and values

Integrity & Trust - Increase the actions and behaviors that demonstrate you are a reliable leader with integrity

Integrity & Trust - Build trust with others by building relationships with integrity

Integrity & Trust - Solve for the reasons you struggle to meet commitments

Leadership - Determine if your actions are consistent with your values

Leadership - Increase the consistency between your actions and the company values

Leadership - Analyze key experiences from the last two years to discover what you've learned

Leadership - Create a concise branding statement to connect others to the organization's vision

Leadership - Become a powerful and inspirational role model to others

Managing Conflict - Use a process for managing conflict with others

Managing Conflict - Learn how to recognize when team members need help managing conflict

Organization Vision & Strategy - Identify what you need to do differently to effectively contribute to the organization strategy

Organization Vision & Strategy - Ensure alignment to the organization's strategy before committing to a project or initiative

Problem Solving & Decision Making - Evaluate whether you acted with appropriate speed to problems and issues

Problem Solving & Decision Making - Identify a number of potential solutions for the same problem

Providing Challenging Work - Increase the level of challenge an employee experiences at work

Providing Challenging Work - Perform a job evaluation to determine if a particular role uses an employee’s best skills and abilities

Providing Resources - Create a resource management agenda item to ensure team needs are met

Recognition - Employees are recognized for their accomplishments and contribution

Recognition - Recognize your peers for their contributions and accomplishments

Teamwork - Increase objectivity by identifying various perspectives of the same situation

Teamwork - Encourage project teams and work teams to rely on each other's skills, knowledge, and abilities

Work/Life Balance - Define what great work balance looks like for you

Get to Know Others - New hires learn more about the company and its customers

Understand the Role - New employees learn how they fit in with the team and how they can contribute to the organization

Understand and Align Goals and Expectations - New hires learn what they must do in the next six months to be a high performing employee

Build a Network - Team members help new hires build a network of people within the company

Build a Network - New hires have a network of resources for coaching, feedback and skill building

Get Feedback - New employees receive frequent coaching and information to ensure the right work is done at the right time

Get Feedback - Managers receive feedback from their new hires

Develop Skills and Capabilities - New hires explore how they can grow and develop within the company

Investigating Options - Explore the jobs and opportunities within the company

Investigating Options - Get to know employee's career desires and aspirations

Investigating Options - Set appropriate expectations with employees regarding their career plans

Building for the Future - Strengthen your personal network

Building for the Future - Help build your employee's professional network

Communication - Learn how to compose clear and concise emails for any audience

Communication - Learn how to confidently articulate the positive attributes and benefits of your ideas

Customer Focus - Positively handle queries or complaints from your customers

Decision Making - Analyze essential information and the pros and cons of key decisions

Delegating - Effectively confront others when agreements are broken

Delegating - Strengthen your leadership capabilities through delegation

Developing Others - Employees receive feedback on their job performance

Developing Others - Create a skill development plan with your employee

Leadership - Increase the consistency between your actions and the company values

Leadership - Perform an integrity review on your actions and behaviors

Leadership - Evaluate the success of projects based on how well it moved the company towards its vision and strategy

Leading Meetings - Create meeting behavior expectations with your team

Negotiating - Implement negotiation strategies to cope with difficult or unethical individuals

Organizational Effectiveness - Know how to navigate people relationships and within the organization's structure

Performance Measurement - Set team expectations for reporting and sharing project and task status

Perspective - Know the competition and how it compares to your company's products and services

Perspective - Analyze key experiences from the last two years to discover what you've learned

Perspective - Ensure alignment to the organization's strategy before committing to a project or initiative

Problem Solving - Use a mediation process to help groups resolve existing conflict

Problem Solving - Involve others in solving important problems and issues

Project Planning - Create a compelling and concise branding statement for your project

Project Planning - Identify how you will involve the team in planning the project

Risk Management - Know how to respond to project risks appropriately

Teambuilding - Identify actions the team can take tostrengthen how they work with others within the company

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